Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences
CHICAGO, Feb. 13, 2024 (GLOBE NEWSWIRE) — Sprout Social, an industry-leading provider of cloud-based social media management software, today announces the launch of Social Customer Care by Sprout Social, advancing the platform’s care offering with comprehensive case management solutions, AI-powered capabilities and robust reporting. Care by Sprout empowers brands to provide exceptional customer experiences and drive lasting loyalty with fast and meaningful customer engagement.