Just 27% of UK travellers have rebooked the same hotel due to the cost-of-living crisis
Leveraging technology to deliver an exceptional experience from booking to check out is key to ensuring guests rebook in the current economic climate.
LONDON, Jan. 18, 2024 /PRNewswire/ — Agilysys (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, today announces the results of the 2023 UK Hospitality Impact Study, which revealed that just 27% of UK travellers have rebooked a hotel in the last year. The study, which canvassed the opinion of 1,000 UK consumers who have travelled frequently in the last year, revealed that 85% have made changes to their holiday plans in response to the cost-of-living crisis during the last 12 months.
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