SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) — eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd Special Edition”, published by John Wiley & Sons. Available in both e-book and print formats, the 2nd Special Edition is an updated version of its popular first edition, which received thousands of downloads.
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