Remark Holdings, Inc. releases its AI-powered Natural Language Smart Chat Agent to investigate, file and fulfill real-time 311 Service Requests

Currently, 311 services receive millions of calls across its call center, email, and mobile applications and cost up to $5.00 per service request.

LAS VEGAS, Aug. 1, 2023 /PRNewswire/ — Remark Holdings, Inc. (Nasdaq: MARK), a diversified global technology company with leading artificial intelligence (“AI”) powered software solutions, today announced the release of its Natural Language Smart Chat Agent to investigate, file and fulfill real-time 311 service requests, alleviating the backlog that arises from the lack of human agents support during busy and critical times.

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