Spok Celebrates a Decade of Excellence and Innovation

The Company’s strategic mergers and acquisitions over the past 40 years have culminated in its position as a global leader in critical communication software.


Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a leader in healthcare communications, announced that today marks the 10-year anniversary of Spok. In 2011, USA Mobility Inc. acquired Amcom Software. In 2014 the company completed its integration, creating a single, cohesive business—and Spok was born. Spok expanded on the strong legacy of those companies (and others before them) to solve critical communication challenges that help hospitals and health systems improve patient outcomes and support public safety when seconds count and lives are at stake.

“With a powerful foundation built by our predecessor companies, Spok has experienced tremendous growth and innovation,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “Over the past several decades, Spok’s talented and experienced team has consolidated the paging industry and combined the power of paging with communication software to make a groundbreaking impact in our industry. We continue to invest in our communication platforms, enhancing our solutions, and delivering exceptional products to our customers."

The company has a long and rich history as a leader in communication solutions. The name “Spok” symbolizes an essential part of a greater whole: like the spokes of a wheel, each one supports the others and the entire network. The name also signifies the company's shift in 2014 from offering dependable paging services and leading software to providing an expanded, integrated range of solutions that address diverse challenges across various industries. Spok embodies a unified identity as a global leader in critical communications software.

From the company’s beginnings in 1982 to the present, Spok products help improve patient care by connecting clinical teams with the people and information they need. The Spok Care Connect® platform enables faster collaboration between all care team members. Today, Spok solutions are in more than 2,200 hospitals, including most of the adult and children’s hospitals named to U.S. News & World Report’s Best Hospitals Honor Roll. Spok is a global leader in critical communication solutions and continues to innovate to set the standard for the future of healthcare communication.

About Spok

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

Safe Harbor Statement under the Private Securities Litigation Reform Act

Statements contained herein which are not historical fact are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause our actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, our ability to manage wireless network rationalization to lower our costs without causing disruption of service to our customers; our ability to retain key management personnel and to attract and retain talent within the organization; the productivity of our sales organization and our ability to deliver effective customer support; economic conditions such as recessionary economic cycles, higher interest rates, inflation and higher levels of unemployment; risks related to our overall business strategy, including maximizing revenue and cash generation from our established businesses and returning capital to stockholders through dividends and repurchases of shares of our common stock; competition for our services and products from new technologies or those offered and/or developed from firms that are substantially larger and have much greater financial and human capital resources; continuing decline in the number of paging units we have in service with customers, commensurate with a continuing decline in our wireless revenue; our ability to address changing market conditions with new or revised software solutions; undetected defects, bugs, or security vulnerabilities in our products; our dependence on the U.S. healthcare industry; the sales cycle of our software solutions and services can run from six to eighteen months, making it difficult to plan for and meet our sales objectives and bookings on a steady basis quarter-to-quarter and year-to-year; our reliance on third-party vendors to supply us with wireless paging equipment; our ability to maintain successful relationships with our channel partners; our ability to protect our rights in intellectual property that we own and develop and the potential for litigation claiming intellectual property infringement by us; our use of open source software, third-party software and other intellectual property; the reliability of our networks and servers and our ability to prevent cyberattacks and other security issues and disruptions; our reliance on data centers and other systems and technologies provided by third parties, and technology systems and electronic networks supplied and managed by third parties; cyberattacks, data breaches or other compromises to our or our critical third parties' systems, data, products or services; our ability to realize the benefits associated with our deferred income tax assets; future impairments of our long-lived assets or goodwill; risks related to data privacy and protection-related laws and regulation; and our ability to manage changes related to regulation, including laws and regulations affecting hospitals and the healthcare industry generally, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although we believe the expectations reflected in the forward-looking statements are based on reasonable assumptions, we can give no assurance that our expectations will be attained. We disclaim any intent or obligation to update any forward-looking statements.


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